Cisco Live Amsterdam 2026: Webex Developer Sessions Roundup

This year’s Webex developer track features sessions on the latest APIs and programmability, advanced AI integrations, automation for desk phones and contact center, plus practical hands-on workshops. Whether you’re building bots, custom integrations, or embedding Webex features in business apps, there’s a session for you!

Full Session Details

What’s New in Webex Programmability: Innovate Across Suite and Contact Center

Session ID: DEVNET-1699
Date: Monday, Feb 9
Time: 2:30 PM - 3:15 PM CET
Speakers: Adam Weeks, Webex Developer Relations Technical Leader, Cisco - Distinguished Speaker; Phil Bellanti, Sr. Webex Developer Evangelist, Cisco - Distinguished Speaker

Unlock the full potential of the Webex platform. Join us for an energizing session that explores the latest advancements in Webex programmability—covering both the Webex Suite and Webex Contact Center. Discover new APIs, SDKs, and extensibility features that empower developers to build custom experiences, automate workflows, and integrate seamlessly with business applications.

Integrating Webex Contact Center Agent Functionality into Web Applications with the WxCC SDK

Session ID: DEVNET-2082
Date: Thursday, Feb 12
Time: 2:30 PM - 3:15 PM CET
Speakers: Joe Zanini, Developer Evangelist, Cisco

Learn to enhance your web applications with the Webex Contact Center Agent SDK. Build lightweight, customizable widgets, integrate with existing systems, and optimize your agent and customer experiences.

Bring Your Own AI Virtual Agent to Webex Contact Center

Session ID: DEVNET-2203
Date: Thursday, Feb 12
Time: 11:30 AM - 12:15 PM CET
Speakers: Anand Prabhu Lottiya Ganesan, Engineering Technical Leader, Cisco; Adam Weeks, Webex Developer Relations Technical Leader, Cisco - Distinguished Speaker

Explore how to seamlessly integrate your own virtual agents (like AWS Lex) into Webex Contact Center, with live demonstrations and practical deployment steps.

API-Driven Cisco Desk Phone 9800 Series: Automation with Webex APIs and xAPI

Session ID: DEVNET-2221
Date: Tuesday, Feb 10
Time: 1:00 PM - 1:45 PM CET
Speakers: Phil Bellanti, Sr. Webex Developer Evangelist, Cisco - Distinguished Speaker; David Scott, Product Manager, Cisco

Automate and manage desk phones with Webex APIs and PhoneOS xAPI for streamlined operations and advanced programmability.

Implementing OAuth 2.0 Authorization for Webex Integrations

Session ID: DEVNET-2675
Date: Thursday, Feb 12
Time: 4:00 PM - 4:45 PM CET
Speakers: Joe Zanini, Developer Evangelist, Cisco

Get a walkthrough of OAuth flows for Webex Integrations, so your users can seamlessly authorize your apps and services.

Bring Your Own AI: Custom AI Integration with Webex AI Agent Studio

Session ID: DEVNET-2763
Date: Wednesday, Feb 11
Time: 8:00 AM - 8:45 AM CET
Speakers: Rajitha Kantheti, Technical Solutions Specialist, Cisco

Learn to integrate your own specialized AI or LLM into Webex AI Agent Studio and deploy industry-focused conversational agents into customer flows.

Modernize Your Contact Center: Route Any Task, Any Channel with Webex’s New Generic Task API

Session ID: DEVNET-2795
Date: Monday, Feb 9
Time: 12:30 PM - 1:15 PM CET
Speakers: Victor Vazquez, Solutions Engineer, Cisco; Joe Zanini, Developer Evangelist, Cisco

Discover how the new Generic Task API enables you to create and route customer interactions across any channel for a unified experience.

Webex Meeting Insights in Salesforce: An API-Driven AI Integration

Session ID: DEVNET-2804
Date: Thursday, Feb 12
Time: 10:00 AM - 10:45 AM CET
Speakers: Adam Weeks, Webex Developer Relations Technical Leader, Cisco - Distinguished Speaker; Joe Zanini, Developer Evangelist, Cisco

See a behind-the-scenes build of Salesforce integrations leveraging Webex Meeting Insights, with demos on automation, analytics, and secure access.

Deploying Webex Service Apps

Session ID: DEVWKS-2040
Date: Tuesday, Feb 10
Time: 10:00 AM - 10:45 AM CET
Speakers: Phil Bellanti, Sr. Webex Developer Evangelist, Cisco - Distinguished Speaker

Get hands-on with Webex Service Apps, learning how to request admin permissions and manage service integrations in Control Hub.

Building CTI Connector Using Webex Contact Center Widgets

Session ID: DEVWKS-2315
Date: Thursday, Feb 12
Time: 9:30 AM - 11:15 AM CET
Speakers: Rajitha Kantheti, Technical Solutions Specialist, Cisco

Embed Contact Center features directly into business applications and CRMs for improved workflows and agent productivity with Webex widgets.

Ready to take your Webex skills to the next level? Register today and don’t miss out on these must-attend developer sessions at Cisco Live Amsterdam 2026!